14 Sep 2009


We're all down with the sniffles right now and with the weather here being so miserable and none of us sleeping well, we are all of us feeling a bit sorry for ourselves.

On the bright side I've finally finished the blanket for our landlady's eagerly awaited new grandchild, after umming and aahing about it for the last few months. I am now just awaiting the arrival announcement before handing it over, hopefully she likes it as the colours are based on the decoration scheme of the baby's bedroom.

Today I went back to the store where we'd bought the girls birthday present from in the mood for a fight (think tired, sick and extremely cranky). I'd been back there 4 weeks ago as the "birthday" kitchen we'd bought hadn't been complete and they were going to order the parts for me (it had been the last of it's kind in stock and they didn't know if they were going to get it again). Fast forward 4 weeks and having still heard nothing I was very sour, I rocked up there spoiling for a fight and the assistants suddenly couldn't have been more helpful (they must have an irate customer sensor). Everything was waiting including a complete set of accessories we didn't need and although they'd forgotten the tap, they'd had another delivery of the same kitchens so we got a tap out of one of the other boxes. They couldn't explain why I hadn't been contacted and told what was going on, so in apology I scored all the extra accessories (great as now I don't have to worry too much about things breaking or going missing).
The best thing about the whole experience was I never raised my voice or even really got a chance to complain, I stated my problem and the shop assistants ran about solving it for me. Perhaps german customer service isn't as bad as I've always thought!

1 comment:

iamza said...

I love the shades of green in that blanket. The ladybird is cute too -- did you stitch that by hand?

Also, more important, do I get a quilt too? :-)

Yay for getting the rest of the cooking set! Is Enya still looking to make lego the featured meal of the day?